“We are all storytellers. We all live in a network of stories. There isn’t a stronger connection between people than storytelling.”

Jimmy Neil Smith

All about dialogue

One of my passions in life is getting to know a person and how they do what they do! I've had the opportunity to interview many C-level executives - both regional and global - to learn about their businesses, discover what keeps them going and have great inspiring conversations! 

Ivanti Middle East to aid customers' digital transformation journeys

In a detailed conversation, Husni Hammoud, GM, Ivanti Middle East, discusses how the IT software firm aims to play a crucial role in regional customers’ digital transformation journeys. What is the current approach in the region when it comes to cloud and security solutions? Recent market researches and visible trends indicate that organisations in general have identified that moving to cloud-based solutions will be more effective in running their business. Cloud solutions have matured over th

CNS’ new MD Bedi: Understanding customer business is key

Mickey Bedi, managing director, CNS, shares his vision to transform the firm into a business solutions provider. CNS’ recently appointed managing director, Mickey Bedi, brings with him over two decades of experience from the IT space. Bedi began his career with HCL Group in Singapore where he headed the firm’s business development operations. Since then, he has worked in management roles across organisations such as NIIT Technologies, Covansys, CSC and L&T Infotech. Bedi says, “I was experime

Red Hat on partners' role in the open ecosystem

Lee Miles, Regional General Manager, Red Hat, shares insights on open source and the roles partners can play in this ecosystem. What has been the focus at Red Hat over the last few months? In the last several months, we have increased our focus on certifications in the region. Customers look at Red Hat and its partner ecosystem quite confidently as there are many Red Hat certified personnel in the market. That has been a heavy focus for us in the last 12 months. The focus for the next year wil

Channel centric

Having joined Juniper Networks as Director Partner Sales, Middle East and Africa, earlier this year, Claire Jones shares company updates and the way forward for channel partners. What has been your first priority after joining Juniper? Currently, for me, it is about learning and listening. I am spending time with the partners, which is what I enjoy more than anything else. Meeting partners and understanding their business needs, where their business is going and how can Juniper support them in

TNC Middle East on testing business and expansion plans

Nabeel Ahmed, CEO, The Network Center, elaborates on the nuances of the testing business within the region. Having set up shop in the UAE over two decades ago, The Network Center also know as TNC Middle East is a niche distributor delivering network and security support, testing, training and consultancy services across regions such as the Middle East, Africa, Europe and Australia. Although it boasts quite a few vendors in its portfolio, it was only when the IP network validation and network v

IoT architect an emerging role in the digital era: Cradlepoint

Husni Hammoud, general manager, Cradlepoint, outlines the existing challenges for IoT adoption in the region and how the firm is spearheading this space. Can you elaborate on two of the biggest highlights at Cradlepoint over the last six months? The last six months have been significant at Cradlepoint. The launch of new products that support carrier aggregation and wide range of spectrum to cover all the regional telcos have been successful for the region, which boasts a high concentration of

Veeam on ushering enterprise customers to the intelligent data era

With a planned global growth of $2.2 billion by 2022, senior executives at intelligent data management software vendor Veeam give an insight on the role that the Middle East region plays in achieving this vision. Veeam Software, global provider of solutions in backup, disaster recovery and intelligent data management software for virtual, physical and multi-cloud infrastructures, has had an impressive journey in the region. The Middle East operations will play a significant part in the company’

Strong and stable: Marissa Safe on FDC's growth strategies

Standing the test of time, FDC International has remained a stable player in the region over the last three decades. Marissa Safe, COO and vice president, FDC International, reveals success factors responsible for its nearly 30-year-old distribution legacy. The regional IT market has shouldered its share of challenges over the recent years. Political instabilities, currency fluctuations, declining margins and other unfavourable market conditions have compelled many distributors to exit the Midd

"We begin conversations with profitability", says Infoblox

Alexander Foroozandé, channel director, META, Infoblox, shares channel strategy revolving around profitability and enablement for 2018. Understanding resellers’ businesses well, Infoblox aims to emphasise on partner profitability and enablement during the course of 2018. Towards this goal, the company had launched a new partner programme almost a year ago. Alexander Foroozandé, channel director, META, Infoblox, says, “The programme is designed to help partners become more profitable. We realis

Believe in technology: OMA Emirates' Sangal

Niranj Sangal, group CEO, OMA Emirates, discusses e-commerce trends and reveals plans for the year. The regional e-commerce landscape has been bustling with activities all through last year. 2017 saw the purchase of JadoPado and Namshi by the $1 billion e-commerce platform Noon.com and Emaar Malls respectively. Amazon’s entry into the region through Souq.com acquisition is expected to transform the regional e-tail segment even further. UAE-based payment solutions provider OMA Emirates’ group

Exclusive Networks director on driving cloud solutions

Patrick van Arendonk, director, Cloud First, Exclusive Networks Group, elaborates on how the firm aims to assist partners on their journey to the cloud. Cloud has transcended from being a buzzword to seeing several on-ground applications over the last few years. However, regional channel partners are yet to completely optimise the opportunities that the technology presents. Patrick van Arendonk, Exclusive Networks Group’s recently appointed director for Cloud First, believes partners need to b

Public promise: Avaya looks ahead at an ‘innovative’ future

Fadi Moubarak, vice president, Channels, Avaya International, discusses how partners can maximise the “accelerated innovation” the firm aims to bring by going public. Post a year of restructuring and successful emergence from Chapter 11, Avaya has begun trading as a publicly listed company on the New York Stock Exchange (NYSE) today. The balance sheet restructuring that took place over the last year resulted in getting rid of billions of dollars of debt, releasing over $300 million in positive

How partners can accelerate cloud business in today's era

Asim Saud AlJammaz, VP, AlJammaz Distribution, shares insights into partners’ cloud business and how its recently unveiled cloud marketplace can aid them to accelerate business. Cloud has been a popular term over the last couple of years. How have cloud solutions enabled reseller partners to accelerate business growth? Only few regional channel partners have played effectively in the cloud business. Most of them are still focusing on the traditional business or selling licenses on the cloud ra

Al Rostamani's Fawaz on being a preferred partner for ITaaS

Youssef Fawaz, general manager, Al Rostamani Communications, outlines the firm’s strategies to become a partner of choice for IT-as-a-Service (ITaaS). The industry has been emphasising on the need to offer transformative solutions to enterprise customers in order for them to prosper in the digital era. However, there is also an imminent necessity to evolve internally so that solutions providers are in a better position to advise customers on their digital journey. Upon his appointment over two

D-Link on Saudi developments and channel business

“2017 has been a challenging year for the regional channel industry,” says Sakkeer Hussain, director, Sales and Marketing, D-Link Middle East and Africa (MEA). At the beginning of 2017, as is usually the case at the start of any new year, regional players were optimistic about the market and had expected to see business picking up during the 12 months. However, regional geopolitical strife and currency fluctuations have continued to affect the IT market. Coupled with banks withdrawing credit l

Bulwark's Menacherry on catering to evolving security needs

UAE-based distributor Bulwark’s MD Jose Thomas Menacherry discusses regional security demands and how the firm is in a strong position to cater to it. The dynamism of the security space is compelling organisations to be innovative and unique in their operations. As enterprises’ demand for connected and smart technologies gain prominence, the security associated with these solutions also need to be stronger and incorporated right at the beginning. Regional value-added distributor, Bulwark, with

Five minutes with Samsung’s Tarek Sabbagh on Galaxy Note8

Post a difficult year of having to face questions about its faulty Note7 devices, will Samsung finally have some heat of its back with the launch of Galaxy Note8? At the UAE launch last night, Tahawul Tech speaks to Tarek Sabbagh, head of IT and Mobile (IM) Division, Samsung Gulf Electronics, to find out more. Has Samsung been able to bounce back and change market perception with the launch of Note8? The amount of technology and features we have installed into the Note8 signifies our commitmen

Nanjgel: People, processes and technology make security

Jude Pereira, MD, Nanjgel Solutions, says building a robust security strategy comes down to people, processes and technology. Recent ransomware attacks such as WannaCry and NotPetya have further emphasised the need for resilient security measures within organisations. At the same time, it is not enough to simply have these solutions and procedures in place. Nanjgel Solutions’ managing director Jude Pereira says it is imperative to ensure that the different security solutions also “talk to each

Elitser: IoT, cloud and services are key growth drivers

Jignasu Rathod, CEO, Elitser Technologies, shares the firm’s strategies and expansion plans for the region to continue growing at its current pace. Having commenced operations in the Middle East in 2003, Elitser Technologies, an IT solutions, consulting, training and managed services provider, is part of the 18-year-old Elitser Group. Positioning itself as an IT Service Management (ITSM) partner, Elitser Technologies provides cost-effective and strategic solutions that create and add value to a

CNS’ new MD Bedi: Understanding customer business is key

Mickey Bedi, managing director, CNS, shares his vision to transform the firm into a business solutions provider. CNS’ recently appointed managing director, Mickey Bedi, brings with him over two decades of experience from the IT space. Bedi began his career with HCL Group in Singapore where he headed the firm’s business development operations. Since then, he has worked in management roles across organisations such as NIIT Technologies, Covansys, CSC and L&T Infotech. Bedi says, “I was experime
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